Data Protection & Privacy

96vip's Privacy Policy
Your Data Is Safe With Us

This page clearly explains what information is collected when you use 96vip, where it is stored, and how it is used — with full transparency.

Last updated: January 2026

How We Protect Your Privacy

A quick overview of how 96vip keeps your data safe.

Encryption-Based Protection

All your personal and financial information is protected via SSL/TLS encryption. Third parties can never access this data.

No Sale of Data

96vip never sells your personal data to third parties. Your data is used solely to improve the platform's services.

Secure Data Storage

Your data is stored on internationally certified servers. Regular security audits and backups are carried out to ensure protection.

Minimal Data Collection

Only the information necessary to provide our services is collected. No unnecessary data is requested.

Your Data, Your Control

You can view, update, or request deletion of your data at any time. This right belongs entirely to you.

Cookie Transparency

96vip uses only necessary and functional cookies. This policy details which cookies are in use and the reason for each.

This Privacy Policy applies to all services on the 96vip platform. By using the platform, you are considered to have accepted this policy.

1 What Data We Collect

When you create an account, play games, or make payments on 96vip, certain information is collected. This falls into two categories — what you provide directly, and what is collected automatically as you use the platform.

Information provided directly:

  • Name, mobile number, or email address (collected at registration)
  • Date of birth (for age verification)
  • National ID or passport number (for KYC verification)
  • Payment details — Mobile Banking, Nagad, Rocket, or USDT wallet number
  • Messages you send via live chat or to our support team

Automatically collected information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Pages visited on the platform and time spent on each
  • Game logs — which games you played, when, along with bets and results
  • Login time, logout time, and session data
Full payment card numbers and CVV codes are never stored on our servers. All payment processing is handled through fully encrypted channels.

2 Purpose of Data Collection

96vip uses your data only for specific, defined purposes. Nothing is used without your consent. The table below clearly outlines what data we collect and why.

Type of Data Purpose of Use Legal Basis
Contact Information Account verification, sending notifications Contractual Requirement
Identity Documents KYC verification, fraud prevention Legal Obligation
Payment Information Deposit & Withdrawal Process Contractual Requirement
Game Logs Ensuring fair play and resolving disputes Legitimate Interest
Device & IP Information Security & Multiple Account Detection Legitimate Interest
Browsing Behavior Platform improvement and personalized experience Consent
  • To keep you informed about promotions and offers (you can opt out at any time)
  • To improve support services and resolve complaints faster
  • To administer Responsible Gaming programs
  • To fulfill legal requirements (upon request from the relevant authorities)

3 Who Your Information Is Shared With

96vip never sells your personal data. In certain limited cases, some information may be shared with trusted partners.

  • Payment Processors: Mobile Banking, Nagad, Rocket, or USDT gateway — only the information required to complete transactions.
  • Game Providers: Third-party game studios — limited data shared solely for game operation, fully covered by contractual agreements.
  • Security Partners: Specialist service providers for fraud detection and prevention.
  • Legal Authorities: In response to valid requests from courts or regulatory authorities under the laws of Bangladesh.
All third parties associated with 96vip operate under a strict data protection agreement. They may only use your data for specific, defined purposes and are not permitted to disclose it elsewhere.

4 Cookies & Tracking Technologies

Cookies are used to keep the 96vip website and app running properly. They are small data files stored on your device that help improve your experience.

Types of Cookies We Use:

  • Essential Cookies: To maintain your login session and support core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme). You can turn these off at any time.
  • Analytics Cookies: To understand which pages are used most — all data is anonymized.
  • Security Cookies: To detect fraudulent activity and unusual login attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

5 Data Retention & Deletion

96vip retains your data for as long as necessary to provide our services. Even after account closure, certain information may be kept for a defined period to meet legal requirements.

Type of Data Retention Period
Account Information While account is active + 5 years
Transaction Records 7 years from the last transaction (legal obligation)
Game Logs 3 years
Support conversations 2 years
KYC Documents 5 years after account closure
Browsing Data (Cookies) Up to 1 year

Once the retention period expires, data is automatically and securely deleted or fully anonymized.

6 Your Rights

As a 96vip member, you have several important rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You may request to know what data we hold about you and receive a copy.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

Under certain conditions, you may request that your data be erased (the "Right to be Forgotten").

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes.

Right to Data Portability

You may export your data in a structured, portable format.

96vip will respond to rights requests within 30 days of receipt. For complex cases, this may be extended to 60 days, with prior notice given.

7 Children's Privacy

96vip is strictly for individuals aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

  • Age verification is mandatory at the time of registration.
  • In suspicious cases, age is re-verified through the KYC process.
  • Parents or guardians may report concerns regarding a minor's account.

8 Security Measures

96vip follows the highest industry standards to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Penetration Testing: Vulnerabilities are identified and resolved.
  • Data Center Security: 24/7 monitoring and firewall protection.
  • Access Control: Only authorized personnel have access to specific data.
  • Data Breach Plan: In the event of an incident, affected members will be notified within 72 hours.
Use a strong password to keep your account secure, and never share it with anyone.

9 Policy Changes

96vip may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered mobile number or email, and a notice will be posted on the platform. You can always check the "Last Updated" date at the top of the policy to see the most recent changes.

  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • Previous versions of the policy are available from our support team upon request.

10 Contact

For any questions, concerns, or rights requests regarding the Privacy Policy, please contact our data protection team.

  • Email: [email protected]
  • Support: Via the platform's live chat, 24/7
  • Response time: Within 24 hours on business days
When submitting a data request, please include your registered mobile number or email address so we can verify your identity and assist you promptly.
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For Safe Gaming Choose 96vip

Enjoy Sports Betting, casino, and fish games on 96vip — with your privacy fully protected.

By registering, you agree to our Privacy Policy

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