Legal & Usage Policy

96vip's Terms and Conditions
Please Read Before Use

Using the 96vip platform means you have accepted these Terms and Conditions. Please read this page carefully before registering.

Last Updated: January 2026

Summary of Key Rules

A quick overview of the key rules on 96vip.

Age Verification Required

96vip is strictly for users aged 18 and above. Age verification is carried out during registration, and any account found to have provided false information will be closed.

One Person, One Account

Each person may register only one account. If multiple accounts are detected, all of them will be permanently closed.

Bonus Terms of Use

All bonuses carry specific wagering requirements. Please read the terms carefully before claiming a bonus — otherwise your withdrawal may be delayed.

Payment & Withdrawal Policy

Deposits and withdrawals must only be made using a payment method registered in your own name. Third-party payments are not accepted.

Prohibited Activities

Fraud, the use of bots, account sharing, and system manipulation are strictly prohibited. Accounts found engaging in such activities will be frozen.

Dispute Resolution Process

For any complaint, please reach out to the support team first. If you do not receive a response within 72 hours, the matter may be escalated to management.

These Terms and Conditions apply to all services, games, and promotions on the 96vip platform. By using the platform, you are considered to have accepted these Terms.

1 General Terms & Conditions

96vip is an international online gaming platform operated specifically for players in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between 96vip and its users ("Members"). By accessing or using the 96vip website, mobile app, or any associated platform, you confirm that you have read, understood, and agreed to these Terms.

96vip reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend checking this page regularly.

  • These Terms and Conditions are governed by the applicable laws of Bangladesh.
  • Members must be at least 18 years old to use any service on 96vip.
  • It is the member's own responsibility to comply with the local laws of their country when using this platform.
  • 96vip reserves the right to revoke any member's access at any time, for any reason.

2 Account Registration & Eligibility

Opening an account on 96vip requires meeting certain eligibility criteria. All information provided during registration must be truthful, accurate, and complete. Accounts created using false or misleading information may be suspended at any time, and all associated balances may be forfeited.

Each person may register only one account. If multiple accounts are found sharing the same device, IP address, or payment method, all associated accounts will be permanently closed.
  • You must be at least 18 years old to register.
  • You must register with a valid mobile number or email address.
  • Keep your password strong and never share it with anyone.
  • We recommend enabling two-factor authentication to keep your account secure.
  • If you notice any unusual activity on your account, please notify the support team immediately.
  • Transferring or selling your account is strictly prohibited.

As part of KYC (Know Your Customer) verification, 96vip may request a national ID or other identity documents at any time. Withdrawal requests may not be processed until verification is complete.

3 Deposit & Withdrawal Policy

96vip currently supports deposits and withdrawals via Mobile Banking, Nagad, Rocket, and USDT. All financial transactions must be made using a payment method registered in the member's own name. Payments from third-party accounts will not be accepted and may be automatically rejected.

  • The minimum deposit amount varies by payment method — full details are available on the payment page.
  • Withdrawal requests are typically processed within 5 to 30 minutes.
  • VIP members enjoy priority access to faster withdrawal services.
  • Large withdrawal requests may be held pending completion of KYC verification.
  • 96vip reserves the right to investigate any unusual or suspicious transactions.
  • Any attempt at a chargeback or payment reversal will result in immediate account suspension.
Information on maximum withdrawal limits and fees is available in the member's account dashboard. If limits change, 96vip will provide advance notice.

4 Bonus & Promotion Terms

96vip offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own terms and wagering requirements, which you should read carefully before claiming.

  • To withdraw while a bonus is active, the wagering requirement must be met first.
  • The same bonus cannot be claimed more than once.
  • Bonuses will be automatically cancelled upon expiry.
  • 96vip reserves the right to modify or cancel any bonus at any time.
  • If bonus abuse or fraud is suspected, the bonus may be voided and the account suspended.
  • Promotion Terms & Conditions On the Promotions page available.
After claiming a bonus, wagering contributions may only count on eligible games. The contribution percentage for slots, Live Casino, or Sports Betting is specified in each bonus's terms and conditions.

5 Gaming Policy

All games on 96vip are powered by Random Number Generator (RNG) technology, which is regularly audited by independent third parties. Game outcomes are entirely unbiased and not predetermined. Each game has its own rules and payout structure, which can be viewed within the game interface.

  • If a technical issue occurs during gameplay, any incomplete round may be voided.
  • If your internet connection is lost, your game state will be saved on our servers.
  • If you have a complaint about a game result, please notify the support team within 24 hours.
  • In Live Casino games, the dealer's decision is final.
  • In Sports Betting, bets will be settled after the official result is announced.

6 Prohibited Activities

The following activities are strictly prohibited under 96vip's Terms and Conditions. Any involvement in such activities will result in immediate account closure and possible forfeiture of all associated balances.

If prohibited activity is detected, 96vip reserves the right to close the account and forfeit the balance without prior warning.
  • Using bots, automated software, or scripts to play games.
  • Operating multiple accounts for the same individual or household.
  • Bonus system manipulation or arbitrage betting.
  • Attempting unauthorized access to another member's account.
  • Money laundering or any other illegal financial activity.
  • Spreading false and defamatory information that damages the platform's reputation.
  • Threatening or harassing support staff.
  • Attempting to defraud or chargeback the payment system.

7 Account Closure & Suspension

96vip reserves the right to permanently or temporarily suspend any member's account for any reason. Members may also close their own account voluntarily — please contact our support team to do so. We recommend withdrawing any remaining balance before closing your account.

  • Balances in accounts closed due to rule violations will not be refunded.
  • Once a self-exclusion request is submitted, the account will be suspended for the specified duration.
  • Contact the support team to find out the reason for a temporary suspension.
  • Data from closed accounts is retained for a specified period.

8 Privacy & Data Protection

96vip places the highest priority on protecting members' personal information. We never sell your personal data to third parties. However, information may be shared in specific circumstances where required by law or necessary to maintain platform security. For more details, visit our Privacy Policy read.

  • All data is stored securely using SSL encryption.
  • Payment details are never fully stored on our servers.
  • To update your account information, please contact the support team.

9 Responsible Gaming

96vip believes gaming should be purely for entertainment. We never want any member to suffer financial or emotional harm as a result of gaming. That's why we provide a range of responsible gaming tools. For more details, visit our Responsible Gaming Visit the page.

  • Option to set deposit limits.
  • Self-Exclusion — temporarily closing your account for a set period.
  • Cooling-off period — taking a temporary break from gaming.
  • Gaming limit reminders or session timers.
If you feel that gaming is having a negative impact on your life, please contact our support team right away. We are here to help — no judgment.

10 Dispute Resolution

If you have a complaint or dispute, please contact 96vip's support team via live chat in the first instance. The support team typically resolves issues within 72 hours. If you are not satisfied with the outcome, you may escalate the matter to management level.

  • When submitting a complaint, please provide your account ID, the date, and a detailed description of the incident.
  • Complaints regarding game outcomes must be submitted within 24 hours of the incident.
  • Payment-related complaints must be submitted within 7 days.
  • 96vip's decisions are final and binding.

11 Terms & Conditions Updates

96vip reserves the right to update these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notifications in advance. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

  • The date of any terms update will always be shown at the top of this page under "Last Updated".
  • If you do not agree to the updated Terms, you may request to close your account.
  • Any updates to the terms and conditions will not affect ongoing bonuses or withdrawal requests already in progress.
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Join 96vip and get access to hundreds of games including Sports Betting, casino, fish games, and more.

By registering, you agree to the Terms and Conditions

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